Announcement | Pexels by Markus Winkler
Announcement | Pexels by Markus Winkler
The City of Cheyenne is transitioning to online applications for licenses and permits. The City Clerk Department is currently accepting online applications. Effective Monday, March 20, 2023, the Planning & Development Department will also accept online applications. With the shift to digital solutions, the City has created an online help center and FAQ webpages to aid constituents with this transition in doing business.
The online help center is available at www.cheyennecity.org/OpenGovHelp and provides step-by-step guides to create an OpenGov profile, make an online payment, and how to view an active application. The FAQ page is available at www.cheyennecity.org/FAQ to answer common questions constituents may have when working with the Building, City Clerk, Engineering, or Planning & Development Department. These resources are also available under the Helpful Guides and Links section on the City’s OpenGov portal.
A computer kiosk is available in the City Clerk’s office (2101 O’Neil Ave., room 101) with another kiosk available on the second floor near the Planning and Development office (2101 O’Neil Ave., room 202). These kiosks are available to help those needing assistance from staff to create an OpenGov profile and/or complete an online application.
The City’s new online portal – powered by cloud software provider OpenGov -- is available at cheyennewy.viewpointcloud.com/. The portal is also accessible on the homepage of www.cheyennecity.org by clicking on the Licenses and Permits icon. In addition to the resource links provided above, more information on how to utilize the platform can be found below.
With this move, the City aims to streamline the application process for constituents and meet the business needs in an ever-increasing digital world. With paper applications shifting to a thing of the past, constituents can apply for licenses and permits online, communicate directly with staff, and remain apprised of their application status and progression from start to finish.
Original source can be found here.
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